A Message from a "Bank"

from: customerservices@citizensbank.com
title: Confirm Your Identity

Dear valued member:

Due to concerns, for the safety and integrity of the Citizens Bank
account we have issued this warning message.

It has come to our attention that your citizens bank account information needs to be
updated as part of our continuing commitment to protect your account and to
reduce the instance of fraud on our website. If you could please take 5-10 minutes
out of your online experience and update your personal records you will not run into
any future problems with the online service.
Once you have updated your account records your citizens bank account
service will not be interrupted and will continue as normal.
To update your citizens bank records click on the following link:
[Link Redacted]
Thank You.

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c 2010 Citizens Financial Group. All Rights Reserved.

Citizens Bank is a brand name of RBS Citizens, N.A. and Citizens Bank of Pennsylvania. Citizens Bank is a division of RBS Citizens, N.A. and Citizens Bank accounts and other RBS Citizens, N.A. accounts are not separately insured by the FDIC. Citizens Bank of Pennsylvania is not part of RBS Citizens, N.A.

Oh my God! I'd better update my account with you right now. Wait a second, I don't have an account with Citizens Bank. I do find it off that your link, which I deleted,  seems to actually lead to the real Citizens Bank website. I'm really confused as to what kind of lame phishing scam would accidentally send me to the real bank in question.